Delivery and Shipping Information

International Delivery

For all international customers, orders will be dispatched within 1-3 days of purchase*

We send out items exclusively with Royal Mail to ensure your items are fully insured in the event of any loss or damage. All items will be sent using the Royal Mail International Tracked & Signed, which has a maximum insurance of £250.

*given that all necessary customs information is provided at checkout

International Shipping Prices

Europe: £12-£15

Worldwide: £17-£20

US: £21.50-£43.50

US Tariffs

Since the founding of The Old Soul Antique Store, we have had incredible support from our US customers and greatly appreciate every order. Unfortunately, due to the tariffs implemented by US customs, the cost of delivering to the United States has significantly increased.

If you are a US customer, it is important to note that all parcels will be sent using Royal Mail’s Delivery Duty Paid service, meaning that you will not need to pay any additional duties when the parcel arrives.

For full transparency, the cost of the tariffs is included in the shipping price - not the product price. This was a conscious decision made as we wish to keep the product price for all customers as reasonable as possible.

Additional Insurance

Royal Mail International Tracked & Signed has a maximum insurance coverage of £250.
As there are items stocked that are above this value, please rest assured that third-party insurance will be taken out so that the full value of your item is covered during transit.

Domestic Delivery

For all UK customers, orders will be dispatched within 1-3 days of purchase.

We send out items exclusively with Royal Mail to ensure your items are fully insured in the event of any loss or damage. For items under £75, items will be sent using Royal Mail Tracked 24; for those over £75, they will be sent using Royal Mail Special Delivery.

Domestic Postage Prices

Royal Mail Tracked 24 (up to £75 insurance): £3.99-£6.00

Royal Mail Special Delivery (up to £750 insurance) - £12.50

Environmentally Conscious Packaging

Here at The Old Soul Antique Store, we care deeply about reducing the environmental impact of our business wherever possible.

Our jewellery items come packaged in an eco-friendly box made from FSC-certified recycled materials. Except for our silver charms, which are packaged in compostable PLA bags.

Both the tissue paper and shredded void fill are made from recycled materials and are recyclable! Even down to the ribbon, which is crafted from 100% recycled yarn.